Terms & Conditions
Last updated: September 2025
UPSTRAH APPLICATION - TERMS AND CONDITIONS
Sports Development and Discovery Platform
Effective Date: 26-09-2025
Version: 1.0
1. ACCEPTANCE AND SCOPE
By registering for, accessing, or using the Upstrah and Upstrah X application ("Platform"), you enter into a legally binding agreement with Ebrah Tech Pvt. Ltd. ("Company," "we," "us"). This Agreement governs your access to and use of our Services.
If you are accepting this Agreement on behalf of a company or organization, you represent that you have the authority to bind such an entity to these terms.
Minimum Age: Users must be at least 13 years old to use our Services. If you are under eighteen (18) years of age, you represent that you are using the Services with the consent and supervision of a parent or legal guardian.
2. PROFESSIONAL COMMUNITY OBLIGATIONS
2.1 Your Professional Identity
You must use your real name and provide accurate information about yourself and your athletic/professional background.
You will maintain only one Upstrah account, which must reflect your true identity.
You cannot create fake profiles or falsify sports achievements, statistics, or affiliations.
2.2 Professional Conduct Standards
All users must adhere to three core principles:
Be Safe:
- No harassment, bullying, or threatening behavior toward other athletes or sports professionals.
- No sharing of exploitative content or promotion of illegal activities.
- Share only authentic sports content, accurate performance data, and genuine achievements.
- Do not engage in romance scams, fake sponsorship offers, or deceptive practices.
- Maintain respectful discourse appropriate for a professional sports networking environment.
- No sexual advances, inappropriate comments, or unprofessional content.
3. SUBSCRIPTION SERVICES AND LICENSING
3.1 Service License Grant
The Company grants you a non-exclusive, non-transferable, non-sublicensable license to access and use the Platform solely for your internal sports networking and career development purposes.
This licence is granted strictly for your internal use and benefit and does not confer upon you any ownership rights or proprietary interest in the Platform, its content, or the underlying software. You shall not, and shall not permit any third party to:
- reproduce, copy, modify, adapt, alter, translate, or create derivative works from the Platform or any part thereof;
- distribute, sell, lease, rent, licence, transfer, assign, or otherwise commercially exploit the Platform or make it available to any third party;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform, except to the extent expressly permitted by applicable law;
- remove, obscure, or tamper with any copyright, trade mark, or other proprietary notices contained in or affixed to the Platform; or
- use the Platform in any manner that is unlawful, fraudulent, misleading, defamatory, or otherwise inconsistent with this Agreement.
3.2 Subscription Terms
- Auto-Renewal: Subscriptions automatically renew for periods equal to the original term unless either party provides 30 days notice of non-renewal. You may cancel auto-renewal at any time via your account settings or by contacting us at connect@upstrah.com.
- Price Increases: Renewal pricing may increase based on the prior term's pricing, with 60 days advance notice.
- Individual Athlete License: Personal profile management, basic networking
- Team/Organization License: Multi-user management, advanced analytics
- Professional Coach License: Enhanced mentoring tools, performance tracking
- Sports Enterprise License: Full organizational features, custom integrations
4. DATA OWNERSHIP AND PRIVACY
4.1 Your Data Ownership
Data ownership principles:
- You retain full ownership of all sports performance data, personal information, and content you upload.
- Upstrah acts as a custodian of your data, not an owner.
- You control how your data is used.
- Your personal data will be processed in compliance with the Digital Personal Data Protection Act, 2023. You have the right to access, correct, and erase your personal data, and to withdraw consent at any time in accordance with applicable law.
- We process your data solely on your behalf and according to your instructions.
- Data Residency: Your data is stored in compliance with applicable local laws.
- Retention: Upon cancellation, data is securely deleted unless legal retention requirements apply.
- You grant us a non-exclusive license to use your content for providing and improving our Services.
- We respect your privacy settings regarding content visibility.
5. ACCEPTABLE USE AND RESTRICTIONS
5.1 Permitted Uses
- Connect with other athletes, coaches, scouts, and sports professionals.
- Share authentic sports content, achievements, and career updates.
- Use our analytics tools for performance tracking and career development.
- Access educational resources and networking opportunities.
- No Data Misuse: Cannot scrape, export, or misuse other users' information.
- No Spam: Cannot send unsolicited messages or add connections to external marketing lists.
- No Competitive Intelligence: Direct competitors cannot access the platform without written consent.
- No System Interference: Cannot reverse engineer, hack, or disrupt platform operations.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 Platform Ownership
All technology, software, algorithms, and proprietary sports analytics tools of the Company, including the Platform, remain our exclusive property.
6.2 User-Generated Content
- You retain ownership of your original sports content and achievements.
- Platform-generated insights and analytics remain our intellectual property.
- Any feedback or suggestions you provide may be incorporated into our Services without compensation.
7. SERVICE LEVELS AND AVAILABILITY
7.1 Service Commitments
- Target uptime of 99.5% excluding scheduled maintenance.
- Support response times based on subscription tier.
- Regular platform updates and feature enhancements.
- We may modify, suspend, or discontinue any aspect of the Services with reasonable notice.
- Major changes affecting paid subscriptions will include transition assistance.
8. PAYMENT TERMS AND BILLING
8.1 Subscription Fees
- All fees are due in advance and non-refundable except as specifically provided.
- Late payments may result in service suspension.
- You are responsible for all applicable taxes and duties related to your use of the Services.
9. TERMINATION
9.1 Termination Rights
Either party may terminate:
- For convenience with 30 days written notice.
- For cause upon material breach if not cured within 30 days.
- Immediately for insolvency or bankruptcy proceedings.
- All access privileges cease immediately upon termination.
- Survival of payment obligations and confidentiality provisions.
10. WARRANTIES AND DISCLAIMERS
10.1 Limited Warranties
We warrant that the Services will perform substantially as described in our documentation.
10.2 Disclaimers
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. LIMITATION OF LIABILITY
IN NO EVENT SHALL UPSTRAH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including lost profits, data loss, or business interruption.
12. INDEMNIFICATION
You agree to indemnify and hold Upstrah harmless from claims arising out of your use of the Services, violation of these terms, or infringement of third-party rights.
13. DISPUTE RESOLUTION
13.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of India, without reference to any conflict of law principles.
13.2 Dispute Resolution
- In the event of any dispute, controversy, or claim arising out of or in connection with this Agreement (a "Dispute"), the Parties shall first endeavour, in good faith, to resolve such Dispute through negotiations between their duly authorised representatives, for a period of thirty (30) days from the date on which written notice of the Dispute is served by one Party upon the other.
- If the Parties fail to resolve the Dispute amicably within the aforesaid period, such Dispute shall be referred to and finally resolved by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitral tribunal shall consist of a sole arbitrator jointly appointed by the Parties, failing which the arbitrator shall be appointed in accordance with the said Act. The seat and venue of arbitration shall be Bengaluru, India. The language of arbitration shall be English. The arbitral award shall be final and binding upon the Parties.
- Court Jurisdiction: Subject to Clause above, the courts at Bengaluru, India, shall have exclusive jurisdiction to entertain any proceedings arising out of or in connection with this Agreement.
14. GENERAL PROVISIONS
14.1 Agreement Updates
The Company may, from time to time, revise or amend the terms of this Agreement. Where any such revision or amendment constitutes a material change, the Company shall provide you with at least ten (10) days' prior notice, which may be given through the Platform, by email, or by any other reasonable means of communication. Your continued access to or use of the Services after the effective date of such changes shall be deemed to constitute your acceptance of the revised Agreement.
14.2 Contact Information
For questions about these Terms:
Email: connect@upstrah.com
Address: 31/1, Yash Cottage, 3rd Floor, Austin Town, Bangalore - 560047
14.3 Severability
If any provision is deemed invalid, the remainder of this Agreement remains in effect.
14.4 Acknowledgement
By registering for, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.